Wilcox Limousines Privacy Policy

1.0 Our core beliefs regarding User Privacy and Data Protection

• User privacy and data protection are human rights
• We have a duty of care to the people within our data
• Data is a liability, it should only be collected and processed when absolutely necessary
• We will never sell, rent or otherwise distribute or make public your personal information

2.0 Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

• UK Data Protection Act 1988 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)
• Australian Privacy Act 1988 (APA)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal Information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect* information (already held in the public domain) attributed to the IP address of the computer or device that is being used to access it. The information is supplied to us from Whoisvisiting.com. Whoisvisiting.com is a service offered by Whoisdata Limited. The Whoisvisiting system does not use your IP address to identify you, the individual, in any way. No cookies are used by the Whoisvisiting system.
* The Whoisvisiting system will only lookup information when a static IP address is being used. Differences between a static and dynamic IP address.
More information about how Whoisvisiting uses IP addresses.

3.2 Our Blog

Should you choose to add a comment to any posts that we have published on News, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.
Your comment and it’s associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and it’s associated personal data deleted, please email us here using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third-party data processors defined in section 6.0. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

3.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

4.0 How we store your Personal Information

As detailed in section 3.2 above, if you submit a comment to a blog post published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (WordPress). In the near future, we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.
Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

4.1 Data Access Request

To request access to your data click HERE

5.0 About this website’s server

This website is hosted by Namesco Limited within a UK data centre located in Worcester.

• Their help page regarding GDPR is HERE
• Their Security of their Tier 4 Data Centre is HERE
• Their Privacy Policy is HERE

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

6.0 Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

• Google (Privacy policy)
• Mailchimp (Privacy policy)
• Gravatar (Privacy policy)

7.0 Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data Controller

The data controller of this website is: Wilcox Limousines, a UK based company.
And whose operating office is:

Swan Ln

Hindley Green

Wigan

England

WN2 4EY

9.0 Data Protection Officer

Ms. Jade Wilcox-Webb
Managing Director, Wilcox Limousines
Telephone: +44(0) 1753 480 600
Email: jadew@wilcox.uk

10.0 Changes to our Privacy Policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.

10.1 Changelog

21/11/2022  – version 2.2

• Minor amends to format and contact information

04/11/2020 – version 2.1

• Minor amends to formatting

18/05/2018 – version 2.0

• Re-write of Privacy Policy to include GDPR

01/04/2017 – version 1.0

• Privacy policy instigated

Terms & Conditions of Use

General

The pages on this website (www.limousines.co.uk) (the “Website”) are published and maintained by Wilcox Limousines Limited (“us” or “we”). These terms and conditions, as well as any other terms and conditions or policies which are featured on the Website (together, the “Website Terms”), set out the terms on which you may use the website. Please read the ‘website terms’ carefully, as by using the website you will be taken to have agreed to be bound by them. If you do not agree to any of the website terms, then please refrain from using the website. We reserve the right to vary the ‘website terms’ at any time and will post any variations on the website. You are advised to review the ‘website terms’ on a regular basis, as you will be deemed to have accepted variations if you continue to use the website after they have been posted.

Information about us

Wilcox Limousines Limited is a limited company registered in England and Wales under company number 649545. Our registered office is at Swan Ln, Hindley Green, Wigan, WN2 4EY, United Kingdom. Our VAT number is GB 321 2125 23.

Website Availability and Access

We reserve the right at any time to modify or stop providing the Website (or any part of it, or any feature or service provided through it), either temporarily or permanently, with or without notice. We will not be liable to you if, for any reason, the Website is unavailable for any time or for any period. 

Although we check the website for viruses, we do not warrant that the website is free of viruses, worms, Trojan horses (or similar) or any technical defects of any description, and we assume no responsibility for any technical problems which may arise from your use of the website.

Intellectual Property Rights

All intellectual property rights in or relating to the website and the material published on it (including but not limited to all copyright, database rights, registered and unregistered trade marks, service marks and logos, together with any goodwill attaching to any of them) are owned either by us (or our affiliated companies) or our licensors. In particular, any names, logos and/or images on the Website which identify us (or our affiliated companies) or which identify our clients, award givers or other organisations are marks which belong to us (or our affiliated companies) or the organisation concerned, as applicable. Except where it is explicitly permitted by the ‘website terms’, nothing in the website should be interpreted as granting any licence or right to use any such intellectual property without the permission of the relevant owner, and all such rights are expressly reserved. You may, however, download to a local hard disk and print off extracts of any page from the website (unless this is specifically prohibited by a notice published on the relevant page) provided that this is solely for your personal, non commercial use and provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited. This means that, amongst other things, you are not permitted to:
• copy, reproduce, redistribute, modify or otherwise exploit any part of the Website or its contents; or
• incorporate or store any part of the Website or its contents in any other website, electronic retrieval system, publication or other work; whether in hard copy, electronic or any other form.

Links to our website

You may link to our home page, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association approval or endorsement from us (or from our affiliated companies) where none exists. The website (or any part of it) must not be framed on any other website, and you may not create a link to any part of the Website other than the home page. In addition, you must not establish a link from any website which is not owned by you. We reserve the right at our total discretion to prohibit links to the Website (whether in general, or in relation to any particular link) at any time.

Links from our website

Any link (be it a hypertext link or other referral device) used on the Website is provided solely for your use and convenience. We are not responsible for the content of any other website which you have accessed using a link from the website and we accept no responsibility or liability for any loss or damage you may suffer as a result of using such other websites.

Reliance on information on our website

The information published on the website is provided for information purposes only and is not intended to amount to advice or recommendations (professional or otherwise). While we do our best to ensure that the information on the Website is accurate when posted, we cannot warrant that it is accurate or complete, or that it will be kept up to date. We therefore cannot be held liable for any use or reliance you may make of, or put on, any information which published on the website. The information contained on the website is not an invitation to invest in the shares, or any other products or services or otherwise deal in these or enter into a contract with us or any other company. In particular, the information provided should not be relied upon in connection with any investment decision.
 The past performance of Wilcox Limousines Limited or any other company referred to on the website cannot be relied upon as a guide to its future performance. The price of shares and the income derived from them can go down as well as up and investors may not recoup the amount originally invested. Any reference to any product or service which has been or may be provided by us or any other company does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

Limitation of Liability

The website is provided “as is” and all guarantees, conditions or warranties of any kind (whether express or implied) are excluded to the fullest extent permitted by law. Without prejudice to the general nature of the preceding sentence, we expressly make no warranty about, and assume no liability or responsibility for:

• any third party advertisements, material or products or services which feature on the website or any third party websites linked to the website (or the contents or opinions expressed in any of them), nor do we accept any obligation to monitor, investigate or check any of the preceding items; or
• the website (or its contents) being fit for any particular purpose, accurate, reliable, non-infringing, or being safe, secure, accessible, uninterrupted, or free from errors, viruses, worms, Trojan horses (or similar) or any technical defects of any description. Under no circumstances will we be liable for any loss of profits, loss of savings, loss of use, loss of business or contracts, loss of opportunity, damage to goodwill or reputation, loss or spoiling of data, or for any indirect, special or consequential loss, which may arise in connection with the use (or inability to use) the website or any of its contents (whether such loss arises from negligence, breach of contract or in any other way), even if you were advised of or knew of the likelihood of that loss, or that type of loss, arising. Nothing in the ‘website terms’ excludes or limits our liability for death or personal injury caused by our negligence, or for fraud, or any other liability which cannot be excluded or limited by law.

Data protection and privacy

We process information about you in accordance with our privacy policy. By using the website, you consent to such processing and you warrant that all data provided by you is accurate.

Invalidity

If any provision of the ‘website terms’ is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) will not be affected.

Trade Marks

“Wilcox Limousines” and the associated logos and styling are registered trademarks owned by Wilcox Limousines Limited.

Jurisdiction and applicable law

The interpretation, construction, effect and enforceability of the ‘website terms’ shall be governed by English law. The English courts shall have exclusive jurisdiction over any claims or disputes arising out of or in connection with the ‘website terms’ and/or a visit to the website, although we retain the right to bring legal proceedings against you in any other court of competent jurisdiction.

Contacting us

If you have any requests, queries or concerns about the website or any material which appears on it, please contact website enquiries@wilcox.uk
Last updated: 21/11/22